How we collect, use, and protect your personal information
Last updated: June 2026
When you submit a contact form or inquiry on our website, we may collect the following personal information: your name, email address, company name, phone number (if provided), and any information you include in your message. We also automatically collect certain technical data including IP address, browser type, and pages visited for analytical purposes.
We use the information you provide to respond to your inquiries, prepare quotations, process orders, and provide customer support. We may also use your contact information to send occasional product updates or relevant industry information, but only if you have explicitly consented to such communications.
Your personal data is stored securely and protected against unauthorized access, alteration, disclosure, or destruction. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
You have the right to access, correct, or delete your personal data at any time. You may also request that we restrict or object to the processing of your data. To exercise these rights, please contact us at carroll.xue@zhiyimachine.com.
If you have questions about this Privacy Policy or our data practices, please contact:
Email: carroll.xue@zhiyimachine.com
WhatsApp: +86 186 8861 9157
Address: Room 1028, No. 1 Langwei Road 1, Chang'an Town, Dongguan City, Guangdong Province, China